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Is your message on hold one of your best sales tools or a wasted opportunity?
No longer just a service reserved for large corporations, on hold messages are a proven marketing tactic perfect for small to medium sized businesses that want to provide exceptional service for their customers while generating more sales.
Are you looking to promote your business in a cost-effective way that doesn’t add to your already un-ending ‘to-do’ list?
If you’re like most small to medium-sized businesses you’ve probably spent time and money creating business cards, social media messages, a website and possibly many other advertising pieces in the hope of drumming up some consistent business to keep the cash-flow moving, pay the bills and one day soon make a good profit.
For all that effort and dollars spent you’ve hopefully received some returns, but are you fully maximising all your opportunities? On each of those promotions you’ve probably included your business phone number and said something like ‘Call us’ … but what happens when they do phone through?
All your marketing material says, “Call us”, but what does that customer experience when they make the call?
When your caller is placed on hold while you check some details or direct their call, do they get:
- Dead silence
- Horrible ‘elevator music’ or radio streams that could possibly be promoting your competitors
- Expertly crafted on hold messages that educate your callers on all your product/service offerings keeping them entertained and evoking feelings of positivity and trust towards your business
You can bore and frustrate your audience or you can entertain and inform them on hold – it’s your call.
We shouldn’t need to tell you which option generates more sales and results in less call drops offs.
Having professional on hold messaging through OnHold Express is:
- Easy to install; you don’t need to have any technical know-how or purchase any extra equipment
- Professionally scripted and recorded on hold messages
- Not locked into contracts
- Regularly updated to suit your promotional schedule
For extra peace of mind we offer a 90-day money back guarantee
While your customers are on hold waiting to be served, you have the perfect captive audience ready and willing to listen to what you’ve got to say… they called you… they want to know about you… so why don’t you tell them!