Rather than bore or frustrate your customers with lousy on hold music or white noise, you can have professionally scripted and recorded audio messages that entertain and educate your customers while they are a captive audience on hold.
“Riverdental recently installed message on-hold. After due diligence between 4 different on hold companies Riverdental employed Jamie Cameron from on-hold Express to implement our message on-hold. The professionalism of Jamie was exemplary. Each time I called to source information, he always knew who I was and where I was from unlike other companies that had to refer to their records. On implementation the service and process was handled extremely well and run smoothly. Jamie has followed up to ensure full satisfaction.
Highly recommend On-hold Express.”
Cathy Sylvester,
Practice Manager.
“Our customers rely on calling us daily for orders and enquiries, because of Onhold Express unique delivery method, on hold messages has given us the opportunity to communicate effectively with our customers, allowing us to promote our services and products whilst waiting on hold.”
Jasmine Newcome,
Sales Support & Marketing.
